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Doctors

Instructors: Harry E. Wilkins III, MD, MHCM & Hedi Aguiar RN, BA(Hons), MSN

Physician Communication & Partnership

The Physician Communication trainings deliver enhanced collaboration with hospital partners and physicians through improved Organ Procurement Organization and healthcare staff communication skills.


Currently, the trainings are delivered as workshops,  consisting of a half- or full-day of didactics, exercises, interactions and role-play for OPO and healthcare staff and leadership. Pre-workshop surveys of the attendees and interviews with senior leadership by the presenters further serves to customize the workshop to the specific needs of the organization. Post-workshop surveys serve to provide valuable and actionable feedback to senior leadership following the workshop. 

  • Workshop presenters are experienced hospital and Organ Procurement Organization clinicians.

  • Host the workshop locally, save costs on staff travel, and train maximum number of staff by working with shift schedules.

  • Receive actionable post-workshop feedback direct from staff and presenters.

HediAguiarHarryWilkins

About the Presenters

Hedi Aguiar, Founding Principal of Fundamental Roots, a critical care nurse and former ICU educator, worked for several years in the Hospital Services' role, in the Organ Procurement Organization (OPO) community, as a coordinator and eventually in management. This eventually led her to a position as a Senior Director of Programs for a national organization before founding and leading Fundamental Roots. 

Dr. Wilkins is a well-known and highly respected physician champion and national speaker and leader. Until October 2020, he worked as a trauma attending and was engaged by an OPO to be a donation champion and has remained one for many years. He eventually served as the Administrative Medical Director for an OPO and today, he leads an OPO as the President and Chief Executive Officer.

Both Hedi and Dr. Wilkins have served on and led multiple national workgroups and councils and presented nationally and internationally. In partnership, during their personal time, they developed communication and conflict management trainings with an emphasis on physician communication. Together they have offered and delivered consulting and trainings to the OPO community for several years now.

Gallery

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Mississippi Organ Recovery Agency - Nov 2015
Louisiana Organ Procurement Agency - Aug 2016
Louisiana Organ Procurement Agency - Aug 2016
LiveOnNy - Leaders - Feb 2017
LifeSource - Leaders - Apr 2016
LifeShare of Oklahoma - May 2016
LifeShare of Oklahoma - May 2016
LifeShare of Oklahoma - May 2016
LifeShare of Oklahoma - May 2016
LifeCenter Northwest - Oct 2017
LifeCenter Northwest - Oct 2017

We want to thank the OPO staff who participated in these group photos.

Participants

A Snapshot of General Feedback

WHAT PEOPLE SAY

"Great workshop!! So many takeaways. Thank you so much!"

"Thank you - you did a fantastic job! I loved the stories - and your humbleness to share
your own struggles!!"

"I really learned so much today, and I think this is something all of our frontline staff could
benefit from."

- Legacy of Hope - June 2019

Previous Physician Communication Workshops & Presentations  

Date
Organization
Type of Training
September 2023
Louisiana Organ Procurement Agency, LA
In-person Workshop
October 2023
New England Donor Services, MA
In-person Workshop
August 2023
DonorAlliance, CO
In-person Workshop
May 2023
Mid-South Transplant Foundation, TN
In-person Workshop
May 2023
New England Donor Services, MA
In-person Workshop
March 2023
Donor Network West, CA
In-person Workshop
November 2022
Gift of Hope, IL
In-person Workshop
October 2022
Sharing Hope SC
In-person Workshop
July 2022
LifeSource, MN
In-person Workshop
June 2022
Life Connection of Ohio
In-person Workshop
May 2022
Donor Network of Arizona
Virtual
February 2022
Donor Network of Arizona
In-person Workshop
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