Doctors

Instructors: Harry E. Wilkins III, MD, MHCM & Hedi Aguiar RN, BA(Hons), MSN

Physician Communication & Engagement

The Physician Communication trainings deliver enhanced collaboration with hospital partners and physicians through improved Organ Procurement Organization and healthcare staff communication skills.


Currently, the trainings are delivered as workshops,  consisting of a half- or full-day of didactics, exercises, interactions and role-play for OPO and healthcare staff and leadership. Pre-workshop surveys of the attendees and interviews with senior leadership by the presenters further serves to customize the workshop to the specific needs of the organization. Post-workshop surveys serve to provide valuable and actionable feedback to senior leadership following the workshop. 

  • Workshop presenters are experienced hospital and Organ Procurement Organization clinicians.

  • Host the workshop locally, save costs on staff travel, and train maximum number of staff by working with shift schedules.

  • Receive actionable post-workshop feedback direct from staff and presenters.

HediAguiarHarryWilkins

About the Presenters

Hedi Aguiar, principal of Fundamental Roots, a critical care nurse and former ICU educator, worked for several years in the Hospital Services' role, in the Organ Procurement Organization (OPO) community, as a coordinator and eventually in management. This eventually led her to a position as a Senior Director of Programs for a national organization. 

Dr. Wilkins is a well-known and highly respected physician champion and national speaker and leader. He works as a trauma attending and was engaged by an OPO to be a champion and has remained one for many years. He now also serves as the Administrative Medical Director for an OPO.

Both Hedi and Dr. Wilkins have served on and led multiple national workgroups and councils and presented nationally and internationally. In partnership, during their personal time, they developed communication and conflict management trainings with an emphasis on physician communication. Together they have offered and delivered consulting and trainings to the OPO community for the past four years.

Gallery

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Mississippi Organ Recovery Agency - Nov 2015
Louisiana Organ Procurement Agency - Aug 2016
Louisiana Organ Procurement Agency - Aug 2016
LiveOnNy - Leaders - Feb 2017
LifeSource - Leaders - Apr 2016
LifeShare of Oklahoma - May 2016
LifeShare of Oklahoma - May 2016
LifeShare of Oklahoma - May 2016
LifeShare of Oklahoma - May 2016
LifeCenter Northwest - Oct 2017
LifeCenter Northwest - Oct 2017

We want to thank the OPO staff who participated in these group photos.

Participants

A Snapshot of General Feedback

WHAT PEOPLE SAY

"Great workshop!! So many takeaways. Thank you so much!"

"Thank you - you did a fantastic job! I loved the stories - and your humbleness to share
your own struggles!!"

"I really learned so much today, and I think this is something all of our frontline staff could
benefit from."

- Legacy of Hope - June 2019

Previous Physician Communication Workshops & Presentations  

Date
Organization
Type of Training
August 2020
Sierra Donor Network, CA & New Mexico Donor Services
Virtual Workshop
July 2020
Arkansas Regional Organ Recovery Agency
Virtual Workshop
March 2020
Iowa Donor Network
In-person Workshop
November 2019
Legacy of Hope, AL
In-person Workshop
November 2019
Tennessee Donor Services
In-person Workshop
September 2019
Finger Lakes Donor Recovery Network & Center for Donation & Transplant
In-person Workshop
June 2019
Legacy of Hope, AL
In-person Workshop
May 2019
Tennessee Donor Services
In-person Workshop
February 2019
Southwest Transplant Alliance, TX
In-person Workshop
January 2019
Nevada Donor Network
In-person Workshop
November 2018
LifeShare of Oklahoma
In-person Workshop
October 2018
Donor Network of Arizona
In-person Workshop
September 2018
Iowa Donor Network
In-person Workshop
June 2018
Lifeline of Ohio
In-person Workshop
March 2018
Gift of Life Michigan
In-person Workshop
October 2017
LifeCenter Northwest, WA
In-person Workshop
February 2017
LiveOnNY, NY
In-person Workshop
August 2016
Louisiana Organ Recovery Agency
In-person Workshop
May 2016
LifeShare of Oklahoma
In-person Workshop
April 2016
LifeSource, MN
In-person Workshop
November 2015
Mississippi Organ Recovery Agency
In-person Workshop
May 2015
LifeShare of Oklahoma
In-person Workshop
November 2014
Life Alliance Organ Recovery Agency
In-person Workshop
July 2014
New York Organ Donor Network
In-person Workshop
May 2014
Organ Donation & Transplantation Alliance
Webinar Presentation
January 2014
Gift of Hope, IL
In-person Workshop
January 2014
Intermountain Donor Services, UT
In-person Workshop
November 2013
Life Alliance Organ Recovery Agency, FL
In-person Workshop
November 2013 Copy
California Transplant Donor Network
In-person Workshop
November 2013
California Transplant Donor Network
In-person Workshop
October 2013
Midwest Transplant Network, MO
In-person Workshop
August 2013
NATCO Annual Meeting, CA
Conference Presentation
May 2013
California Transplant Donor Network
In-person Workshop